Hi, I’m Agnieszka Balcerzak. For 20 years I’ve worked at the intersection of IT and business as a business analyst — the last five as a trainer and mentor, helping people and organizations find the clearest path from where they are to where they want to be. I lead the IIBA Poland Chapter, train the next generation of analysts, and now build The30Steps and theBaBrain to carry that work further. You can listen to me on the Red&Violet Podcast.